Refund & Money-Back Guarantee Policy

At No More Pe, we want customers to shop confidently. We offer a 30-day money-back guarantee for eligible purchases when a product does not work as expected.

Our Money-Back Guarantee

If your product does not deliver the expected results, you may request a refund within 30 days of receiving your order. Individual results may vary. Because customers may need to try our personal care products to assess effectiveness, opened or used products may still qualify.

How to Request a Refund

Email husniii7478@gmail.com with your order number, the email address used at checkout, and a brief explanation of your concern. We may request further information to verify the purchase and assess your request.

Damaged, Defective or Incorrect Items

Contact us promptly if an item arrives damaged, defective or incorrect. Please include photographs where possible. We will review the situation and offer a suitable refund or replacement.

Shipping and Delivery Problems

Contact us if your package has not arrived. We will investigate available tracking information and contact the carrier as necessary. For confirmed lost shipments, we will offer a refund or replacement.

Returning Personal Care Products

For hygiene reasons, we generally do not require customers to return opened or used products once an eligible money-back claim has been approved. If a return is needed, we will provide instructions.

Refund Processing

Approved refunds are issued to the original payment method. We generally process approved refunds within five business days. Your financial institution may take longer to post the funds.

Chargebacks

We encourage customers to contact us first so we can address their concerns. Where a card dispute has already been opened, resolution must follow the payment provider's dispute process to avoid duplicate refunds. This does not restrict your statutory consumer rights or your right to dispute a charge with your card issuer.

Contact Us

No More Pe
Email: husniii7478@gmail.com